Frequently Asked Questions

Find answers to common questions about our craft chocolate

What is craft chocolate?

Craft chocolate is made from scratch by small-batch makers who prioritize flavor, ethical sourcing, and high-quality cacao beans over mass production.

How should I store my chocolate?

Store your chocolate in a cool, dry place between 60-70°F (15-21°C). Avoid refrigeration, as it can cause sugar bloom and affect the texture.

Do you offer vegan or dairy-free options?

Yes, many of our dark chocolate bars are naturally vegan. You can use our website filters to browse our extensive dairy-free collection.

What does 'Single Origin' mean?

Single origin means the cacao beans used in the bar were sourced from one specific country, region, or even a single farm, highlighting unique local flavor profiles.

How do you handle shipping in warm weather?

During summer months, we use insulated packaging and cold packs to ensure your chocolate arrives in perfect condition without melting.

Is your chocolate ethically sourced?

Absolutely. We exclusively partner with makers who practice direct trade, ensuring farmers are paid significantly above Fair Trade prices.