Returns & Exchanges

Due to the perishable nature of chocolate, we cannot accept returns. However, if your order arrives damaged or incorrect, we are committed to making it right.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your chocolate for any signs of heat damage or shipping errors.

• 2.
  Document Issues

  Take clear photos of the damaged product and the shipping box/packaging.

• 3.
  Contact Support

  Email our team within 48 hours of delivery with your order number and photos.

• 4.
  Resolution

  We will review your claim and issue a replacement or a store credit refund immediately.